Unable to Schedule an Excel Data Source uising on premised Gateway

[Anonymous]

Dear Team,

I am ascheduling an excel data refresh using my power BI service, i am putting correct credentials but its not workin try to add a users i am unable to add previously it was working , i have many excel files scheduled.

I get below error while adding a user on Power BI Dataset , can you please help in checking from admin side what could be wrong,

Activity ID: f6dfed99-5120-47f5-8880-e56352bfa323

Request ID: a2468d6d-8305-ffd2-75f3-c771497edd47

Correlation ID: 835ae50f-771d-3d0d-e9a7-0627c198bc7c

Status code: 404

ecsCorrelationId: f6dfed99-5120-47f5-8880-e56352bfa323

Time: Mon Mar 22 2021 15:01:14 GMT+0300 (Arabian Standard Time)

Service version: 13.0.15694.56

Client version: 2103.3.05300-train

Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net/

[v-deddai1-msft]

Hi @Anonymous ,

Did you configure the credentails in gateway settings well? Are you trying to add user for the data source? You need to use administrator user to add new users to the data source.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,

Dedmon Dai