Forum Discussion

Pierre1007's avatar
Pierre1007
Frequent Visitor
8 years ago

Unable to Load Reports in Power BI Service

Hi,

 

Since this morning, I have been unable to access my reports from the Power BI Service. I can access the reports from the Power BI Desktop, but NOT from the service. I only have the loading screen saying: "ALMOST DONE", and I get the error message:

Something went wrong:
 
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID3ef702fd-2033-492d-8811-6bf21595661b
Request IDe3dcce91-5695-1082-974c-8c0ffee8964a
Correlation ID35450a8c-c79d-2369-daf1-661f93eb7b61
Status code500
TimeWed Nov 15 2017 09:29:13 GMT+0800 (W. Australia Standard Time)
Version13.0.3074.197

 

The gateway is connected as well.

 

Is anyone else having the same problem?

 

Thanks

Need Help

15 Replies

  • TayVanderchys's avatar
    TayVanderchys
    Frequent Visitor
    8 years ago

    I'm getting the same issue.

     

    Power BI Emedded Isn't working, getting error message "Content is not available".

     

    Power BI Service also not working.

     

    Have tested files that don't connect to a Database, that only pull from excel. Still doesn't work.

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      8 years ago

      Hi there

       

      I am also having the same issue.

       

      Where is your Power BI data located? Mine is in the Australia data centers.

  • ashlysmith's avatar
    ashlysmith
    New Member
    8 years ago

    I am experiencing the same issue:

     
    Something went wrong
    Unable to load report
    Please try again later or contact support. If you contact support, please provide these details.
    Activity IDf97d0c26-d7ee-436e-afd1-39e11dc21644
    Request ID02e69d41-2c74-a039-6970-4d569ad2bf15
    Correlation ID63237c16-cc2f-6b39-48c9-db02a7871dc5
    Status code500
    TimeWed Nov 15 2017 15:45:27 GMT+1300 (New Zealand Daylight Time)
    Version13.0.3074.197
    Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net

     

     

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      8 years ago

      Thanks, so possibly it is based in the Australia data centers..

      • djnww's avatar
        djnww
        Icon for Impactful Individual rankImpactful Individual
        8 years ago

        Microsoft called us from India and said they are aware of the issue.

        We asked why they didn't update the support page to inform all users.

         

        Anyway, we will have to wait.

         

        D