Forum Discussion
Unable to Access Power BI Account
For some reason, I can no longer access my Power BI account. Everything was working fine until Friday.
When I try to log in, I get a message saying that my account does not exist.
Could you please help me resolve this issue?
Hi Geovan_Rocha
I would recommend chatting to your tenant admin or your network admin to see how they can assist you with your account credentials.
5 Replies
- GilbertQ
Super User
Hi Geovan_Rocha
I would recommend chatting to your tenant admin or your network admin to see how they can assist you with your account credentials.
v-karpurapudCommunity Support
Hi Geovan_Rocha
Thank you for reaching out to the Microsoft Fabric Community Forum.
As GilbertQ suggested, it would be best to reach out to your IT administrator right away. They will be able to verify whether your Power BI license has been removed or if there have been any recent changes to your tenant setup. The IT team has the right access to look into account issues and restore your access, so reaching out to them should help resolve this quickly.
Regards,
Microsoft Fabric Community Support Team.
- v-karpurapud
Hi Geovan_Rocha
I wanted to check if you’ve had a chance to review the information provided. If you have any further questions, please let us know. Has your issue been resolved? If not, please share more details so we can assist you further.
Thank You. - v-karpurapud
Hi Geovan_Rocha
Just checking in as we haven't received a response to our previous message. Were you able to review the information above? Let us know if you have any additional questions.
Thank You. - v-karpurapud
Hi Geovan_Rocha
We have not received a response from you regarding the query and were following up to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.
Thank You.