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salonee
Regular Visitor

Turn off promotional emails from Microsoft to Free Users

‎06-29-2018 11:26 AM

Is there a way to turn off the email notifications that are sent to Free Users about registering for a Pro trial? Or all communications from Microsoft in general. I am told by the Support team that this cannot be done. Please help with this.

 

 

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v-yulgu-msft
Microsoft Employee
Microsoft Employee

‎07-02-2018 01:20 AM

Hi @salonee,

 

Free users who have been active on or before May 2, 2017 will be eligible for a free, 12-month extended trial of Power BI Pro.  Eligible users will receive a notification when they sign into the service letting them know the changes have gone into effect with a prompt to register for the Extended Power BI Pro trial offer. 

 

It is not possible to turn off the email notifications.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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