Forum Discussion
Trying to Add Data Source to Gateway for Excel "Invalid connection credentials"
Hello! I am trying to add Excel Data Source to my On-Prem Data Gateway. I am getting a "Invalid connection credentials" error when I put my Window's username and password in. Could the security at my work be preventing me from adding my Window's credentials? How do I troubleshoot this? Please help. Should I be using the Personal Gateway instead?
Hi blackshep01,
I just verified that I can add Excel Data Source to my On-Prem Data Gateway successfully without this issue.
Based on my research and test, this issue occurs usually when the file path, or the Windows username/passwork is incorrect. Could you go to recheck these settings (I'm using the 'NTDomain\user_name' as the Windows username). Here is a similar thread for your reference. :smileyhappy:
In addition, make sure you're using the latest version of Gateway.
Regards
1 Reply
- v-ljerr-msft
Microsoft Employee
Hi blackshep01,
I just verified that I can add Excel Data Source to my On-Prem Data Gateway successfully without this issue.
Based on my research and test, this issue occurs usually when the file path, or the Windows username/passwork is incorrect. Could you go to recheck these settings (I'm using the 'NTDomain\user_name' as the Windows username). Here is a similar thread for your reference. :smileyhappy:
In addition, make sure you're using the latest version of Gateway.
Regards