- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshoot connection problems link not working
When I click the "Troubleshoot connection problems" on the gateway or data source error, it takes me to a 404 page. The link it tries to go to is:
https://docs.microsoft.com/en-us/power-bi/service-gateway-enterprise-tshoot/
I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
HI @mfraser.
>>I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
It seems like a common issue which caused by gateway offline, gateway service stopped, networks/proxy not work.
Please take a look at following link and share more detailed info to help us clarify your issue.
Troubleshooting the on-premises data gateway
Regards,
Xiaoxin Sheng
If this post helps, please consider accept as solution to help other members find it more quickly.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Will someone be able to update the 404 Error about content not found from Power BI Service? It seems that the link still points to the wrong spot so people are still receiving this error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
HI @mfraser.
>>I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
It seems like a common issue which caused by gateway offline, gateway service stopped, networks/proxy not work.
Please take a look at following link and share more detailed info to help us clarify your issue.
Troubleshooting the on-premises data gateway
Regards,
Xiaoxin Sheng
If this post helps, please consider accept as solution to help other members find it more quickly.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was mostly trying to report the bug with the link and there doesn't seem to be any other way to do that. We knew there were connection issues on our side and have since resolved them.
Thanks!

Helpful resources
Subject | Author | Posted | |
---|---|---|---|
08-08-2024 11:37 PM | |||
Anonymous
| 08-09-2024 10:00 AM | ||
08-01-2024 10:54 AM | |||
08-08-2024 12:52 PM | |||
01-17-2024 09:46 AM |
User | Count |
---|---|
55 | |
52 | |
49 | |
13 | |
11 |