Forum Discussion
Troubleshoot connection problems link not working
When I click the "Troubleshoot connection problems" on the gateway or data source error, it takes me to a 404 page. The link it tries to go to is:
https://docs.microsoft.com/en-us/power-bi/service-gateway-enterprise-tshoot/
I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
HI mfraser.
>>I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
It seems like a common issue which caused by gateway offline, gateway service stopped, networks/proxy not work.
Please take a look at following link and share more detailed info to help us clarify your issue.
Troubleshooting the on-premises data gateway
Regards,
Xiaoxin Sheng
3 Replies
HI mfraser.
>>I was trying to diagnose a "DM_GWPipeline_Client_GatewayUnreachable" error.
It seems like a common issue which caused by gateway offline, gateway service stopped, networks/proxy not work.
Please take a look at following link and share more detailed info to help us clarify your issue.
Troubleshooting the on-premises data gateway
Regards,
Xiaoxin Sheng
I was mostly trying to report the bug with the link and there doesn't seem to be any other way to do that. We knew there were connection issues on our side and have since resolved them.
Thanks!
Will someone be able to update the 404 Error about content not found from Power BI Service? It seems that the link still points to the wrong spot so people are still receiving this error
