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orygreg2
Advocate I
Advocate I

Trouble adding fields to a visual in Embedded or Service

Today just noticed that users are having trouble selecting fields from the Data panel of a report in Service or Embedded in our application.  In embedded mode, it's worse: clicking the field to add to selected visual just makes the Data panel scroll away; repeating this gives same result.  In service, it works exactly 50% of the time. The 1st time you try, it fails (same scroll away behaviour), but 2nd time it works; try again (3rd time), it fails, again (4th time), it works.  Tried in Edge, Chrome, and Firefox (all embedded) and each has same behavior.  The only work-around we have is: use Data panel's Search box, enter some text that will show the tables/fields you want, THEN the selecting/unselecting works as it always did before. Anyone else able to replicate?

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @orygreg2 ,

 

Thank you for your patience, this issue has been fixed in the past few days.

 

 

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
orygreg2
Advocate I
Advocate I

Hi @Anonymous, thank for confirming!

Anonymous
Not applicable

Hi @orygreg2 ,

 

Thank you for your patience, this issue has been fixed in the past few days.

 

 

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Clara, thank you - we eventually did see the behavior fixed!

 

Anonymous
Not applicable

Hi @orygreg2

 

Thanks for your feedback. This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

 

 

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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