Forum Discussion

orygreg2's avatar
orygreg2
Advocate I
2 years ago
Solved

Trouble adding fields to a visual in Embedded or Service

Today just noticed that users are having trouble selecting fields from the Data panel of a report in Service or Embedded in our application.  In embedded mode, it's worse: clicking the field to add to selected visual just makes the Data panel scroll away; repeating this gives same result.  In service, it works exactly 50% of the time. The 1st time you try, it fails (same scroll away behaviour), but 2nd time it works; try again (3rd time), it fails, again (4th time), it works.  Tried in Edge, Chrome, and Firefox (all embedded) and each has same behavior.  The only work-around we have is: use Data panel's Search box, enter some text that will show the tables/fields you want, THEN the selecting/unselecting works as it always did before. Anyone else able to replicate?

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi orygreg2 ,

     

    Thank you for your patience, this issue has been fixed in the past few days.

     

     

    Best Regards,

    Clara Gong

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi orygreg2

     

    Thanks for your feedback. This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

     

     

    Best Regards,

    Clara Gong

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi orygreg2 ,

       

      Thank you for your patience, this issue has been fixed in the past few days.

       

       

      Best Regards,

      Clara Gong

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • orygreg2's avatar
        orygreg2
        Advocate I

        Hi Clara, thank you - we eventually did see the behavior fixed!