Forum Discussion

Manendra's avatar
Manendra
Advocate I
1 year ago
Solved

Tracking Visual‑Level Interactions & Page Load Times in Power BI (iPad App Users)

Hello Community, I manage a Power BI report used by 500+ users, most of whom consume it through the official Power BI iPad app (not via an embedded solution).   My end goal is to capture: Which...
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  • v-hjannapu's avatar
    v-hjannapu
    1 year ago

    Hi Manendra,
    Thank you for posting your query in Microsoft Fabric Community Forum. Also, thanks to GilbertQ , for those inputs on this thread. 
     

    I understand your requirement. Currently, the Power BI iPad app does not have any option to capture visual-level interactions like which chart is clicked or filtered.

    The Usage Metrics (V2) report in the Power BI Service can show you which users are opening the report, how often they are using it, and from which region based on IP. But it does not give detailed interaction at visual level or per-user load time.

    Performance Analyzer works only inside Power BI Desktop, so it cannot capture load times for end users on mobile. For detailed telemetry such as clicks and load timings, only Power BI Embedded with JavaScript SDK supports that, not the iPad app.

    Some customers use a mixed approach most users stay on the app, and a smaller group access the same report through Embedded to collect detailed telemetry. But this requires additional setup.

    So in short with the iPad app, you can only rely on Usage Metrics (V2) for high-level details and region. For advanced tracking, Embedded is the only supported method as of now.

    Kindly refer to the below documentation links for better understanding:
    https://learn.microsoft.com/en-us/power-bi/consumer/mobile/mobile-app-configuration

    Hope this helps if you have any queries we are  happy to assist you further.
    Best Regards,
    Harshitha.

Manendra's avatar
Manendra
Advocate I
11 months ago

Thanks again for all your thoughtful input. Just to clarify—my requirement is to capture report usage and visual-level interactions specifically within the Power BI iPad app. Unfortunately, Embedded solutions aren’t viable in this scenario due to platform constraints.

v-hjannapu's avatar
v-hjannapu
Community Support
11 months ago

Hi Manendra,

Thanks for sharing the clarification. I understand you want this only for the Power BI iPad app and not through Embedded.

Right now, the iPad app does not have any option to track visual-level interactions like which chart was clicked or filtered or to measure per-user load time. The only information you can get is from Usage Metrics (V2), which shows who viewed the report, how many times, and from which region (based on IP).

Other than that, there is no supported way today in the iPad app itself to capture detailed telemetry.


Hope this helps to make it clear.

Best regards,
Harshitha.