Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Tooltip unstable in Power BI Service

hi   We have implemented many reports with toolstips feacture on matrix and column chartst and published to Power BI Service  Premium. Whenever we did mouse over to that visual it responded immedia...
Need Help
  • v-danhe-msft's avatar
    v-danhe-msft
    7 years ago

    Hi Anonymous,

    It is a know issue:

    Some customers may experience issues with the Report Page tool tips displaying properly. Engineers are working on a fix and expect it to be deployed to all regions by end-of-day 1/25/19.

    You could pay attention to below link:

    https://powerbi.microsoft.com/en-us/support/

     

    Regards,

    Daniel He

v-danhe-msft's avatar
v-danhe-msft
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago

Hi Anonymous,

I could reproduce your problem, you could try to hover your mouse over the line data and move left or right and it could show the

tooltip.

 

Regards,

Daniel He

 

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi Daniel

 

I still think it`s solved 100%. Have I understood you correctly, that I need to hover my mouse over the line right and left to trigg the tooltip. I though the tooltip should work as Desktop e.g. reacting as soon you move your mouse over the line.

 

Rgds

Henrik

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hello Anonymous, v-danhe-msft,

     

    I have the same issue since a few days.
    Indeed moving mouse left or right "solves" the issue, but that doesn't make for a great user experience at all

     

    can you correct the display to have it working without moving the mouse as well ? (just like it USED to work)

     

    thank you!

  • v-danhe-msft's avatar
    v-danhe-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    7 years ago

    Hi Anonymous,

    It is a know issue:

    Some customers may experience issues with the Report Page tool tips displaying properly. Engineers are working on a fix and expect it to be deployed to all regions by end-of-day 1/25/19.

    You could pay attention to below link:

    https://powerbi.microsoft.com/en-us/support/

     

    Regards,

    Daniel He