Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Tooltip running behind mouse cursor

Hi,    I'm seeing that in Service my tooltip is running behing my cursor (really far away) , but in desktop is showing right where my cursor is. Anyone has any idea on how to fix this?   Service ...
Need Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous ,

     

    This appears to be a bug in the newly released Chrome 93 and Edge 93. PG Teams are still investigating this issue.

    (Currently known ICM260146466; ICM260227233)

     

    As a workaround:

    1.Please try to change the page to Actual size to see if it helps you.

     

     

    2.Using any browser zoom other than 100% will make the browser start working again. 90% or 110% zoom will work fine.
    You can use "+" or "-" to zoom the browser by one unit.

     

    Hope it helps,


    Community Support Team _ Caitlyn Yan


    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

     

     

     

jshk's avatar
jshk
Regular Visitor
4 years ago

Hi all,

I also experience this problem. Is there an update on when to expect a fix?

Thanks

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi jshk Anonymous b1de ,

 

The ETA for fix is about 9/19/2021 .

I will keep you updated if this issue is progressing or if the fix is completed ahead of schedule.

 

Hope it helps,


Community Support Team _ Caitlyn Yan