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bvy's avatar
bvy
Icon for Helper V rankHelper V
3 years ago
Solved

Tooltip Not Working - BUG in the PBI Service ?

Here's an issue where Desktop is behaving differently than the PBI Service. Quite simply, I've created a report with a line and column chart. In Desktop, when I hover over the line, the tooltip appears. When I publish the report to the PBI Service, it does not.

 

I've attached a report using the provided sample data set and created a visual where bars appear intermittently. Hovering over the bars works fine. But if I hover over the line where there's no bar, the tooltip appears in Desktop but stops appearing when I publish to the Service. I've tested this in the latest versions of Chrome, Edge and Firefox, and I've confirmed the experience is consistent with other users on other devices. 

 

Any thoughts? Here's how it looks in Desktop and this is the desired behavior. 

 

 

Link to PBIX file: 

https://www.icloud.com/iclouddrive/0a8RQWkEDigbx5uGDhy3foqBA#TooltiipTest 

 

  • Issue recognized and resolved by MS as of 31 July. 

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi bvy ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Issue recognized and resolved by MS as of 31 July. 

  • This exact issue is happening to me as well. I'm beginning to think its a Bug.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I encountered the same problem. 



    Hope it can be solved soon. 🙏