Forum Discussion
Timeout getting Auth Token from MS Graph or PBI API
- 1 year ago
Yes. The issue seems to have gone away about 3 days ago across all tenants at the same time. First level support doest seem to know much. I'm happy it's fixed but a little disappointed in the lack of understanding and communication.
Hello,
It's happening the same on my end, Power BI Desktop can make a request a get the access token, but via Power BI service the result is a timeout.
Have you fixed it?
Regards,
AlejandroOS Not yet. There is a ticket into Microsoft (Case 2501130040010453). They seem to be confused. I am trying to get it escalated. I will update when there is a solution. Please let me know if you find something.
- jake_BIV1 year agoHelper I
AlejandroOS Have you submitted a ticket to Microsoft on the issue?
- Jessy_D1 year agoHelper I
Hi,
Maybe you can redirect them to my case 2501161410000011. So that they can put there resources more focused. - njbulls201 year agoFrequent Visitor
Hey jake_BIV , did you get anywhere with this? We have the same issue - longstanding gen 1 dataflow stopped working on the 14th Jan, seems to be the same issue where it times out fetching the bearer token.
- jake_BIV1 year agoHelper I
njbulls20 Not yet. I have a ticket in with Microsoft, but they seem to think it's something I did. I am surprised more persons are not having the same issue. I am glad you reached out. Can you please put in a ticket with Microsoft and provide me the case #. You can reference my case number below in your ticket. Maybe if enough users put tickets in for the same issue we will get some traction.
- njbulls201 year agoFrequent Visitor
jake_BIV my issue seems to have been resolved over the weekend - my dataflow has run with success for the past 4 days (no changes or intervention from me).
Hopefully your issue is resolved too soon (this happened to me a few months ago, so i'm not 100% convinced the issue won't re-appear at some point, unless MS can confirm otherwise).