Forum Discussion
Time Out error connecting to Salesforce in Power BI dataflow
I am having an issue with my Power BI dataflow timing out after only 5 minutes. I created the dataflow to pull in a Salesforce object. It was refreshing but then it stopped. I tried hitting refresh today, but it failed again. When I opened the dataflow & then resaved it, it refreshed. Any ideas?
Error: Data Source Error : DataSource.Error: The operation has timed out
3 Replies
v-yalanwu-msftCommunity Support
Hi, moldepc ;
When you try to connect to Salesforce from Power BI Service, please check whether you have meet below requirements:
System requirements and considerations
https://community.powerbi.com/t5/Service/Time-Out-error-connect-to-Salesforce/m-p/493538
Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Thank you. Could you explain this part more? I wonder if it was causing the issue. What does it mean per application? I had 4 dataflows all refreshing at the same time at 12:00 am. They were pulling from 5 different objects. Plus I had a different dataflow that had kicked off at 11:30 pulling SF data that was still refreshing at that time. Tuesday, I split out the times the refresh kicks off on the dataflows and haven't had an issue yet.
- A valid authentication token is required for refresh. Salesforce has a limit of five authentication tokens per application so make sure you've five or less Salesforce data sets imported.
