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enoahreports2
New Member

This is a free trial, to remove this label a capacity must be purchased

Hi All,

 

We have embedded some of our reports in our portal which is accessed by our customers and internal users from the portal login. REcently we started recieving a label message "This is a free trial version, to remove this label a capacity must be purchased " and we are using power BI pro. When contacted Microsoft team says we need to buy the premium capacity in order to remove those banners. They said the free token in our license has been exhausted

2 REPLIES 2
v-luwang-msft
Community Support
Community Support

Hi @enoahreports2 ,


Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

Best Regards
Lucien

v-luwang-msft
Community Support
Community Support

Hi @enoahreports2 ,

Has your PPU license expired ? I found a similar error, you can see if it is the same as yours ?

https://community.powerbi.com/t5/Issues/Message-embebed-report/idi-p/2614935 

 

Best Regards,

Lucien

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