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Anonymous's avatar
Anonymous
Not applicable
6 years ago

This Custom Visual is No Longer Available

Hi all, For qute some time we use custom visuals on our dashborads and from time to time i am getting "This Custom Visual is No Longer Available. Pleasecontact your administrator for details." messa...
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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Anonymous 

Thanks for your reply. This is custom visual build by my organization. 

We will look into the code. Strange thing is that this is happening sporadically, so visual is working in workspace report, in PBI deskotor, in workspace dahsboard, app report, but only some times it does not work on app dahsboard. 

By my understanding if there are functions that block PBI security then visual shoul display error all the time.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

HI Anonymous ,

According to your description, this scenario seems only appears on app side.
If your custom visual does not contain any functions that request external resources. I think it may be related to internal verification/authorization operations of power bi app itself. I'd like to suggest you open a support ticket to get further support of compatibility issues between app and custom visual.

Regards,

Xiaoxin Sheng