These email addresses re invalid or duplicate

[Anonymous]

Trying to share a Workspace with someone outside of our organization. (They have a different domain in their email address)

I click on the ... beside the Workspace name and click "Workspace access". In the modal I add the user's email address.

The below error pops up which states "These email addresses re invalid or duplicate" and I cannot save this person as an admin, member, viewer, etc. 

Is this functionality or a bug?

If it is functionality, how to agencies get around this issue?

Do they need to get access to the customers PowerBI to setup the workspace for them?

Can I change a security setting in our organization's Microsoft 360 general settings that will allow us to share workspaces outside of our organization?

Thanks

Andy

[ibarrau · Accepted solution]

Hi. It's not that easy to share with external users. First you need to do some configurations in Azure AD and I'm not sure you can add them to the workspace. I think you can only share individual reports and dashboards.

First be sure you have this admin portal option enable: https://docs.microsoft.com/en-us/power-bi/service-admin-portal#export-and-sharing-settings

Learn more about sharing externally.
Also, you can find more information here: https://docs.microsoft.com/en-us/power-bi/service-admin-azure-ad-b2b

Regards, hope this helps

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.