Forum Discussion

AbbasAsaria90's avatar
9 years ago

'There was a data source access error. Please contact the gateway administrator'

Hi,

 

I currently have a SQL server database engine and Analysis Services instance hosted on my computer, and I have made some cubes using Visual Studio. I have made some graphs from them using the desktop Power BI client, and have added the cube as a data source in the Manage Gateways section.

 

However, when I try and view the published report on the web client, I get the following errors

 

  • A red bar at the top with 'There was a data source access error. Please contact the gateway administrator' at the top
  • Where my graph is, the text 'Couldn't load the model schema, see details'
  • When I click on see details:
Couldn't load the schema for the database model
 
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDeb6fa41a-432c-036f-b336-002603e52737
Request ID4ed476eb-de48-8f38-0cac-527ef2e5a642
Correlation ID0855aefe-20dc-d598-5e7b-2adef8580fdc
TimeMon Aug 07 2017 15:14:07 GMT+0100 (GMT Summer Time)
Version13.0.2025.193

 

Any idea what I could do to fix this issue?

Thanks