Forum Discussion
Anonymous
6 years agoNot applicable
The remote server returned an error: (500) Internal server error - when refreshing using JIRA C
Hi, Since last week (19th June) all my reports have been failing to refresh with an internal service error. I reveived an email saying it is a transient issue and to try again later, but after w...
GilbertQ
6 years agoSuper User
Hi there
You could look at increasing the timeout on the data source?
Also if you could ensure that your gateway is running the latest version of the gateway?
You could look at increasing the timeout on the data source?
Also if you could ensure that your gateway is running the latest version of the gateway?
Anonymous
6 years agoNot applicable
GilbertQ thanks for your reply.
I had a look, and there doesn;t seem to be the option to increase timeout when connected to an OData feed, even in the advanced editor. Unless I am missing something?
the source is cloud based and so doesn't use a gateway.