Forum Discussion
The remote server returned an error: (500) Internal Server Error
Hi Onur_BI,
We regret the inconvenience caused and acknowledge your requirements. Please consider raising a Microsoft support ticket for further investigation. You can explain all the troubleshooting steps you have taken to help them better understand the issue.You can create a Microsoft support ticket with the help of the link below:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticketIf this helps, please accept it as a solution and drop a "Kudos" so other members can find it more easily.
Thank you.
Hi Onur_BI,
Thank you for reaching out to the community forum.
From your error screenshot, we see you are facing "500 Internal Server Error", when you are trying to publish a report to a workspace in the Power BI service from Power BI Desktop. Here are some steps you can try to resolve this issue:
- Even if you are the owner of the semantic model, check if you have the necessary permissions in the workspace, as specific permissions might be required for publishing new reports. For your reference: https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-roles-new-workspaces#workspace-roles
- Large datasets can sometimes cause issues. If your report file is large, consider reducing its size or splitting it into smaller parts.
- Check if the workspace is assigned to a Premium capacity and has enough resources to handle the new report. For large datasets, ensure the "Large dataset storage format" is enabled in the workspace settings.
- Try exporting the report as a Power BI template and then reimporting it to resolve potential file corruption issues.
Check both Power BI Desktop and the Power BI service are up to date. Updates can resolve compatibility issues. Additionally, browser or network issues can cause publishing errors, so try using a different browser or network to see if the issue persists.
Thank you tharunkumarRTK for sharing your valuable insights.
If this information is helpful, please Accept it as a solution and give a "kudos" to assist other community members in resolving similar issues more efficiently.
Thank you.
hi v-ssriganesh
First of all, thank you for your detailed explanation.
However, when I checked the titles you sent, even though I have all the conditions, the problem still persists.
Hi Onur_BI,
We regret the inconvenience caused and acknowledge your requirements. Please consider raising a Microsoft support ticket for further investigation. You can explain all the troubleshooting steps you have taken to help them better understand the issue.You can create a Microsoft support ticket with the help of the link below:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticketIf this helps, please accept it as a solution and drop a "Kudos" so other members can find it more easily.
Thank you.
Hi Onur_BI,
Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.Thank you for your understanding and assistance.