Forum Discussion
Anonymous
6 years agoNot applicable
The key didn't match any rows in the table error message. SQL server in Power BI Service.
I have a gateway which refreshed my datasources. They worked fine but now suddenly it gives an error "The key didn't match any rows in the table error message". I can update everything just fine in t...
- Anonymous6 years ago
So after troubleshooting, I discovered that the authentication method for the gateway for that data source was using 'Windows' instead of 'Basic'. I updated all of my credentials and it works now!
v-eachen-msft
6 years agoCommunity Support
Hi Anonymous ,
I will provide several solutions and you could try and check if they work.
1. Check the credential. Confirm it is the same credential used in your desktop.
2. Update to the latest version of gateway.
3. Re-configure your gateway.
If these solutions are useless, you could create a support ticket for further help.
Anonymous
6 years agoNot applicable
In which way I have to change the configuration of my gateway to make this works. I have the same problem... everything is fine in desktop but not on powerbi.com for the refresh of my data.
Here's my error message: