Microsoft Fabric Community Conference 2025, March 31 - April 2, Las Vegas, Nevada. Use code MSCUST for a $150 discount.
Register nowThe Power BI DataViz World Championships are on! With four chances to enter, you could win a spot in the LIVE Grand Finale in Las Vegas. Show off your skills.
Hi Everyone,
Problem: On-premise data gateway (personal mode) is throwing the following error:
Background: First installed this on 2/17/21 and connected successfully with scheduled refreshes on 2/18/21. Now today 2/19/21 I am no longer connected to the personal gateway.
Desired Outcome: Reconnect to gateway.
Can anyone help?
Solved! Go to Solution.
No, it's only a service if you installed the Enterprise Gateway version. Personal Gateway version runs as an application.
Maybe uninstall and reinstall your personal gateway?
Hello.
I have tried the solutions mentioned in the thread, however that has not resolved. Instead, now I am unable to reinstall the gateway. Any suggestions?
Check for this service if it is running. this solves the issue. If not reinstall the gateway.
This solved it for me. Thanks for the tip!
No, it's only a service if you installed the Enterprise Gateway version. Personal Gateway version runs as an application.
Maybe uninstall and reinstall your personal gateway?
Yes, ultimately I unistalled and reinstalled the personal gateway this morning and it is up an running again. Fingers crossed it continues to work. Thanks for your help.
My apologies, I shoud have asked if you are using Personal mode or Enterprise mode?
On-premises data gateway should display in services, right? I don't see it - which is confusing to me since the app is running?
Personal
What do you mean by "app"? I asked if the service is running. Please check the Windows services.
The application is running (meaning visually i can see it) but when I search for it in services it is not found...
Thanks for your patience, as you can gather I am a novice on this gateway stuff.
i didn't ask if it was running on 2/18, I asked if it is running now 🙂
Yes and no. Yes, app is running but no I still have same screenshot error.
Can you confirm that the gateway service is running on your PC?
It was running on 2/18 but on 2/19 I received the screenshot in the original al post on my pc.
User | Count |
---|---|
42 | |
26 | |
23 | |
20 | |
18 |
User | Count |
---|---|
54 | |
43 | |
24 | |
21 | |
20 |