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Helper III
Helper III

The credentials provided for the Web source are invalid


I get this error from the power BI Service: 

Processing error: The credentials provided for the Web source are invalid. (Source at
Cluster URI:
Activity ID: c819b82f-1ce9-486b-9ae3-74d014b81a14
Request ID: 621f5709-4db8-43d0-be4c-c6b26e723070
Time: 2023-03-17 23:18:09Z


Anyway when I insert the credentials for the dataset, they are accepted. I get this error only on refresh.


Any hint on how to solve this?


Thank you 

Kind regards


Frequent Visitor

@RuiRosaMendes  hi ,Did you found any solution for your problem,Please let us know we are also facing same issue.Thank you.

Helper III
Helper III

Sorry, I don't understand. To which power app?


Thank you


Super User
Super User

Hi @PowerBI88 


Could you make sure that the credentials that you use can successfully connect to the Power App?

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Power BI Blog

Experience exactly the same issue on the same APP report (Emissions dashboard).  WAs working for me until 26/05 and now getting: 

The credentials provided for the Web source are invalid. (Source at The exception was raised by the IDbCommand interface. Table: DimEmissionUnit.

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