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sunildatalytyx's avatar
sunildatalytyx
Frequent Visitor
4 years ago

The credentials provided for the Snowflake source are invalid.

Hi, 

 

I have published a report which pulls data from snowflake server. I have published this to service and have updated the credentials and setup the scheduled refresh. All worked fine for a long time but since last friday, i keep getting the below error. When i give the credentials again the report gets refreshed perfectly and probably even certain scheduled refresh work fine but all of a sudden again the error pops up. I am assuming this to be a powerbi tenant issue coz i am not facing this issue with any other client or our own ord snwoflake server. Also this is happening to this report alone.  

 

report_name has failed to refresh.
Failure details: The credentials provided for the Snowflake source are invalid. (Source at snowflake_server)

Next refresh for report_name is scheduled for September 23, 2021 12:30 UTC.

 

Screenshots of the refreshes 

 

Any help will be much appreciated, this is one of the major issues from Clients perspective as they depend on this report a lot. And these issues are kind of reliability issues which is making the client rethink on power bi as their choice of reporting/self service bi tool. 

6 Replies

  • SuperBIstar's avatar
    SuperBIstar
    Frequent Visitor

    Hi Have you continuted to exprence this issue.  I have exprenced the same thing. 

    • The report is using a service principal account.

    pattern of events

    • The report runs for weeks with no log on issues.
    • It will fail 4 times in a row. with the  "The credentials provided for the Snowflake source are invalid." Message
    • I will update the credentials with the exact same credentials that it had before. 
    • The refresh will function as expected.
    • The cycle will repeat.
  • Thanks Anonymous for the response. As i mentioned, all this was configured and the report was working fine for more than a month. Our IT team thinks that this might be token issue. However credentials failing/invalid error only for one report is quite surprising, there are number of reports which are using the same server and credentials

  • Hello sunildatalytyx ,

     

    Were you able to solve this issue? 

     

    I am facing the exactly same error message when trying to implement an incremental refresh do my report's dataset. When running the very first dataset load, Power BI service starts it and I can confirm queries are hitting Snowflake.  Though, all of a sudden the error message pops up and the dataset is now refresh.

     

    In addition, I have this same report using the same dataset runnig a full refresh, without the incremental. This is running ok taking about 1 hours to finish.

     

    We are trying to implement the incremental load to see if we can reduce refreshing time.

     

    Cheers.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi 
    Did you get a solution for this ??

  • AlexandraNB's avatar
    AlexandraNB
    Frequent Visitor

    Have the same issue refresh is taking too long. I republish and works but in scheduled refresh don't. 

    Also went to DAX and seems to be less weight in Capacity than other reports