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Anonymous's avatar
Anonymous
Not applicable
4 years ago

The Power BI Embedded capacity start request failed. undefined

I'm getting the error: "The Power BI Embedded capacity start request failed. undefined" when I try to resume my embedded capacity. It was working until a day ago and there seems to be no issues in the Southeast Asia service status. Any idea as to why this is happening and how to fix? 

 

Thanks!

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1 Reply

  • v-henryk-mstf's avatar
    v-henryk-mstf
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi Anonymous ,

     

    For such problems, there may be multiple causes:

    • The user has exceeded the amount of embed token that can be generated on a shared capacity. Purchase Azure capacities to generate embed tokens and assign the workspace to that capacity.
    • The Azure AD auth token expired.
    • The authenticated user isn't a member of the group (workspace).
    • The authenticated user isn't an admin of the group (workspace).
    • The authenticated user doesn't have permissions.
    • The authorization header may not be listed correctly. Make sure there are no typos.

     

    For more detail, you can read related document as below:

    Troubleshooting your Power BI embedded analytics application - Power BI | Microsoft Docs


    If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.