Forum Discussion
The On-premises data gateway installation has failed
Hi ,
Grretings for the day!
I am trying to installing the gateway in my machine but am facing problem.
Can you please help me on this.
In my system below two are displaying disable mode:
Use your data gateway (personal mode)
Use a data gateway
hence i cant able seleting the any one of them
and when am trying to installing saying that :
The On-premises data gateway installation has failed
It looks like you are trying to reinstall. Please uninstall the current version first.
here i uninstalled and again installed eventhough same problem
note: below msg displaying under data source settings
You don't have any gateway installed or configured for the data sources in this dataset. Please install a new personal gateway or configure the data source for an existing data gateway.
This dataset has been configured by ********
Refresh history
Gateway connection
To use a data gateway, make sure the computer is online and the data source is added in Manage Gateways.
A new personal gateway is available to connect to on-premises data.Install nowLearn more
Use your data gateway (personal mode)
Use a data gateway. Thanking you !
Hi vuyala,
I would suggest you create a support ticket to get help of this issue.
Best Regards,
Qiuyun Yu
11 Replies
- vuyalaFrequent Visitor
Hi ,
Grretings for the day!
I am trying to installing the gateway in my machine but am facing problem.
Can you please help me on this.
In my system below two are displaying disable mode:
Use your data gateway (personal mode)
Use a data gateway
hence i cant able seleting the any one of them
and when am trying to installing saying that :
The On-premises data gateway installation has failed
It looks like you are trying to reinstall. Please uninstall the current version first.
here i uninstalled and again installed eventhough same problem
note: below msg displaying under data source settings
You don't have any gateway installed or configured for the data sources in this dataset. Please install a new personal gateway or configure the data source for an existing data gateway.
This dataset has been configured by ********
Refresh history
Gateway connection
To use a data gateway, make sure the computer is online and the data source is added in Manage Gateways.
A new personal gateway is available to connect to on-premises data.Install nowLearn more
Use your data gateway (personal mode)
Use a data gateway. Thanking you !- v-qiuyu-msft
Community Support
- vuyalaFrequent Visitor
below message i got::
"gateway is configured correctly but is unreachable due to local network connectivity problems" also find attached snip
- hiralsoni_001Frequent Visitor
Hi there,
I am also facing the same issue while installing the gateway.
To install on-premises data gateway(sharing mode) - do we need to have Power BI service PRO version?? As I am using the free trial version.
Please help its very critical.
Thanks in advance.