Forum Discussion
Tagetik over API Gateway: Credentials provided for OData source are invalid error occurs occasionaly
Hi Zoltán_PBI ,
If I understand correctly, the issue is that you encountered the error when refreshing report on Power BI service. Please try the following methods and check if they can solve your problem:
1.Ensure that the on-premises data gateway is up to date.
2.Check if any potential network issues that could be causing temporary disconnections problems.
3.Review the dataset refresh settings in the service to ensure that they are configured correctly.
Solved: Credentials provided for the OData source are inva... - Microsoft Fabric Community
Best Regards,
Wisdom Wu
Hi Anonymous, Thanks for your reply.
I've checked your remarks:
1) We don't use neither on-premise nor virtual gateways.
2) We have contacted both Microsoft and the Source App to investigate possible outrage, but for now they could not find any.
3) All data sources are tested and working fine both on desktop and service:
Important: This error happens only sporadically, I've also uploaded other copies of the same report and they are refreshing fine most of the time, except when they throw error seemingly independently from each other.