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JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Tables disappearing in Service

Hi All,   I have a very strange issue that appears to be cache related but I've cleared cache multiple times and still have the same issue. The Desktop and the service data sets are both refreshed ...
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v-deddai1-msft's avatar
v-deddai1-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi JamesW_TSC ,

 

Did you use the built-in table viusal or any other custom visual? Have you changed to a different web browser for a test?

 

Best Regards,

Dedmon Dai

JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Hello v-deddai1-msft , 

 

These are built in table visuals. We've tried in both IE and Chrome. 

  • steven__h's avatar
    steven__h
    New Member
    5 years ago

    I now have this happening with one of my reports.

    • All tables on all pages have disappeared.
    • They can still be highlighted and their border shows
    • export data and "show data" works fine, the page loads showing the data
    • if I turn them to another style of visual, then the data appears!
    • Matrix ALSO doesn't work!
    • everything works fine and displays as-expected in the desktop version of Power BI.

    It seems that for this PBIX, the table style has been trashed? I believe it was when I edited the PBIX online. I wonder If we have to break open the file (since it's just a ZIP renamed) and try and restore the table style?

    I really don't want to have to rebuild this report 😞

     

    Did you ever find a solution?

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      5 years ago
      Why not copy this report to another App Workspace, then download that copy and see if that works?
      • steven__h's avatar
        steven__h
        New Member
        5 years ago

        Howdy,

         

        First thing I tried was to upload again as a different file-name to the existing workspace. Same issue.

        I then uploaded to my own personal workspace, same issue.

        I downloaded that file from my personal and the tables show fine in desktop.

         

        Note that this report has worked fine for two weeks.

        This morning I went to edit it online in the original location to adjust a few page filters (not on the pages with tables) and then all tables magically disappeared.

         

        It seems that updating via the web has trashed the table visibility and no amount of editing or changing table themes will fix it!