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JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Tables disappearing in Service

Hi All,   I have a very strange issue that appears to be cache related but I've cleared cache multiple times and still have the same issue. The Desktop and the service data sets are both refreshed ...
Need Help
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
5 years ago
Hi there

I have never seen this happen before to be honest.

The only other option would be to log a support ticket.

Or to use the updated report?
JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Okay. I'll try the support ticket.. The updated report only works for a little while then the table disappears again. It really seems like a cache issue. Its only on this one report. Everything else we have is fine. Thank you for the suggestions though 🙂 

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Icon for Community Support rankCommunity Support
    5 years ago

    Hi JamesW_TSC ,

     

    Did you use the built-in table viusal or any other custom visual? Have you changed to a different web browser for a test?

     

    Best Regards,

    Dedmon Dai

    • JamesW_TSC's avatar
      JamesW_TSC
      Regular Visitor
      5 years ago

      Hello v-deddai1-msft , 

       

      These are built in table visuals. We've tried in both IE and Chrome. 

      • steven__h's avatar
        steven__h
        New Member
        5 years ago

        I now have this happening with one of my reports.

        • All tables on all pages have disappeared.
        • They can still be highlighted and their border shows
        • export data and "show data" works fine, the page loads showing the data
        • if I turn them to another style of visual, then the data appears!
        • Matrix ALSO doesn't work!
        • everything works fine and displays as-expected in the desktop version of Power BI.

        It seems that for this PBIX, the table style has been trashed? I believe it was when I edited the PBIX online. I wonder If we have to break open the file (since it's just a ZIP renamed) and try and restore the table style?

        I really don't want to have to rebuild this report 😞

         

        Did you ever find a solution?