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JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Tables disappearing in Service

Hi All,   I have a very strange issue that appears to be cache related but I've cleared cache multiple times and still have the same issue. The Desktop and the service data sets are both refreshed ...
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GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
5 years ago

Hi JamesW_TSC 

 

Could you please make sure that you click the reset to default on your report to see if that helps?

 

 

JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Thank you for the reply. I've tried that a few times. No change though. 😞 

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    5 years ago
    Hi there

    I have never seen this happen before to be honest.

    The only other option would be to log a support ticket.

    Or to use the updated report?
    • JamesW_TSC's avatar
      JamesW_TSC
      Regular Visitor
      5 years ago

      Okay. I'll try the support ticket.. The updated report only works for a little while then the table disappears again. It really seems like a cache issue. Its only on this one report. Everything else we have is fine. Thank you for the suggestions though 🙂 

      • v-deddai1-msft's avatar
        v-deddai1-msft
        Icon for Community Support rankCommunity Support
        5 years ago

        Hi JamesW_TSC ,

         

        Did you use the built-in table viusal or any other custom visual? Have you changed to a different web browser for a test?

         

        Best Regards,

        Dedmon Dai