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JamesW_TSC's avatar
JamesW_TSC
Regular Visitor
5 years ago

Tables disappearing in Service

Hi All,

 

I have a very strange issue that appears to be cache related but I've cleared cache multiple times and still have the same issue. The Desktop and the service data sets are both refreshed within minutes so its not a data issue. 

 

Details:

I have a pbix that when published to the service and refreshed has tables disappear. The tables are visable in the Desktop app but not in the service. What is even stranger is that if I save the file as a new pbix file with a new name and publish again the tables show up. The tables will disappear once the report is refreshed and the browser is closed.  

 

Here is a shot of the desktop visual..

 

Here is a shot of the service visual.. 

 

Here is another shot of the same file just saved as a new file name and published to the service. 

 

 

 

14 Replies

    • steven__h's avatar
      steven__h
      New Member

      Wait, you mean I don't have to go hunting down all of my reports on the web?

      I hope we helped to get to the solution!

  • Hi JamesW_TSC 

     

    Could you please make sure that you click the reset to default on your report to see if that helps?

     

     

    • JamesW_TSC's avatar
      JamesW_TSC
      Regular Visitor

      Thank you for the reply. I've tried that a few times. No change though. 😞 

      • GilbertQ's avatar
        GilbertQ
        Icon for Super User rankSuper User
        Hi there

        I have never seen this happen before to be honest.

        The only other option would be to log a support ticket.

        Or to use the updated report?
  • Got the same problem. So far it seems to be isolated to the color definitions with "transparent" rather than "solid" like

    					"backColorPrimary": { "transparent": { "color": "#FFFFFF"}},
    					"backColorSecondary": { "transparent": { "color": "#FFFFFF"}},

     Putting in a ticket to see if this is temporary or If I have to reload 90 reports with a new theme.