System Error - PBI wont open/has stopped working (on open)

[SvenTexas]

Hi, using Novembers PowerBI - I can't get even close to it opening, and the "check online for a solution..." makes no difference.

I have been using PBI for ages with no problem

Can anyone help please?  Below is the error text.

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: PBIDesktop.exe

Problem Signature 02: 2.52.4921.682

Problem Signature 03: 5a0c984d

Problem Signature 04: System.Configuration

Problem Signature 05: 4.6.1099.0

Problem Signature 06: 58d873e6

Problem Signature 07: 262

Problem Signature 08: 9

Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 5129

Additional Information 1: efb7

Additional Information 2: efb7a12573906d2e4eebab8a16f9d5e1

Additional Information 3: 077d

Additional Information 4: 077d0efa8c3de660b33115c0b2796a79

　

[SvenTexas · Accepted solution]

Sorted, through a combination of CCleaner to clean everything up and installed a 32Bit version of PowerBI instead of the 64Bit version.  CCleaner wasnt enough to solve the problem on its own, so not sure of its contribution - however, I can't say for sure that it wasnt useful.