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mmace1's avatar
mmace1
Impactful Individual
7 years ago
Solved

Suddenly, Data Source Credentials for Sharepoint not working -

Hi, 

 

Sharepoint works fine when connecting from my local Power BI File. 

 

It had been working on the service too for the last ~5 weeks, but now I'm getting an error. 

 

 

 

 

When I go in to check the authentication for Sharepoint, it shows Anonymous for some reason

 

 

 

I'll go to sign in via the OAuth2 method - and it appears to work.  But right after "signing in" I'll check - and it's back to Anonymous. 

 

I also tried, under OAuth2, to "sign out & forget" and start from scratch. An odd thing, when getting to this step

 

 

The code will be rejected.  I can 'Sign in another way' - say use the text message version of our code, and it works fine.  Or seems to, but once finished, I'll check - and things are back to 'Anonymous'

 

We've been using 2-factor authentication for weeks, so it's odd it would have an issue now (if the 2-factor *is* the root issue). 

 

I did try renaming/reuploading my source file into a new dataset - that one exhibited the same issues.  

 

Thoughts? 

 

 

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi mmace1,

     

    It sounds like a known issue power bi team already listed on support page, please take a look at following link if your scenario suitable for that description:

    Power bi Support

     

    Some customers that have more than 1,000 documents in a Sharepoint Document Library may experience issues refreshing reports when using Sharepoint Online as the data source. As a workaround, customers can refresh from Power BI desktop. Engineers will be deploying a fix starting 11/12 and expect it to be in all regions by end-of-day 11/17. Next update @ 11/16/18 at 5:00pm PST. 

     

    Regards,

    Xiaoxin Sheng

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi mmace1,

     

    It sounds like a known issue power bi team already listed on support page, please take a look at following link if your scenario suitable for that description:

    Power bi Support

     

    Some customers that have more than 1,000 documents in a Sharepoint Document Library may experience issues refreshing reports when using Sharepoint Online as the data source. As a workaround, customers can refresh from Power BI desktop. Engineers will be deploying a fix starting 11/12 and expect it to be in all regions by end-of-day 11/17. Next update @ 11/16/18 at 5:00pm PST. 

     

    Regards,

    Xiaoxin Sheng

    • VEG_Admin's avatar
      VEG_Admin
      Frequent Visitor

      Can you provide a more specific link to the solution?  I can't find anything on the PowerBI support page that you linked to that addresses this issue at all.  Is is possible this is related to two-factor authentication being enabled?

      • mmace1's avatar
        mmace1
        Impactful Individual
        In my case - the issue 'fixed itself'. Or as the quote above says, Power BI engineers rolled out a fix, so a few daya later things started working again.