Subscriptions that doesn't send mails

Hi, I have the exact same problem. The issue came up at the same time for me as well. 

I think so. I have submitted a support ticket with the Power BI support. When I press "Run now" the e-mail/report is sent, the issue I have is with the scheduled send out of the e-mail. I've also tried to create a new subscription and delete the old one without success. I had the same issue about 2 weeks ago but then it worked to just deactivate and activate again. 

Hi awillaumez 

Please follow the steps below to troubleshoot .

(1) Whether you can successfully subscribe for others, if yes, then exclude your license problem. At the same time, the setting problems in admin portal can also be eliminated. A subscription will end if the Pro or Premium Per User (PPU) license expires, the dashboard or report is deleted by the owner, or the user account used to create the subscription is deleted.

(2)Check your End Date for subscription . If the End Date expires, then the subscription ends .

More info about troubleshooting subscription can refer to the link:

https://docs.microsoft.com/en-us/power-bi/consumer/end-user-subscribe

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi awillaumez 

Has your problem been solved ? If it has been solved, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards

Community Support Team _ Ailsa Tao

Hi awillaumez 
I am so glad to hear that your problem has solved .Please Accept your method as the solution to help the other members find it more quickly.

Best Regards
Community Support Team _ Ailsa Tao