Forum Discussion
Subscriptions doesn't send email
Hi, JKrason
Some reasons why subscriptions stopped working:
1. Subscription expires and no option to extend.
2. The user's Pro license expired.
3. The dashboard or report is deleted by the owner.
4. The user account that created the subscription is deleted.5. Report page subscriptions are tied to the name of the report page. If you subscribe to a report page, and it gets renamed, you will have to re-create your subscription.
6. There is a limit of 24 subscriptions per Power BI report or dashboard.
Please refer to the following link, hope it can help you.
https://docs.microsoft.com/en-us/power-bi/consumer/end-user-subscribe?tabs=creator
https://docs.microsoft.com/en-us/power-bi/consumer/service-troubleshoot-subscribe
Best Regards,
Community Support Team _Charlotte
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi JKrason,
Subscribe to email has some major limitations https://medium.com/bi-helper/delivering-power-bi-reports-the-last-mile-problem-670c84c887c1.
An alternative way to email the entire report as a single PDF with filters and slicers applied, making it user-specific is at https://medium.com/bi-helper/automated-distribution-of-power-bi-reports-and-dashboards-25fde6c68af0.