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AJ135's avatar
AJ135
Frequent Visitor
2 years ago
Solved

Subscriptions disappared after app update

Hello, here are my stepes to reproduce issue: 1. Create a subscription on report 2. Publish report again without any change 3. Subscription still visible on power bi service 4. Update App 5. Ne...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  AJ135 ,

     

    We have seen on the internal platform that other engineers have reported this issue and submitted it.
    The engineers on the product team are now aware and An the fix is being deployed with no clear ETA at this time.  I will update here if there is any progress, please be patient.

     

    Best regards.
    Community Support Team_Caitlyn

AJ135's avatar
AJ135
Frequent Visitor
2 years ago

Hi All,

info from Microsoft:

 

"I was able to reproduce the above behavior in internal environment and working internally to get more details on it. Below are some of the observation:

- The subscriptions are created on the App version of the report and if there is a republish activity on the report in workspace with or without any changes and the App is updated, then the subscriptions related to the republished report are missing. Other subscription are not impacted.

- If we update the app without any republish of report, then the subscriptions are not impacted.

- If the report is republished but app is not updated, then the subscription are not impacted.

- If the subscriptions are created on the report in workspace, then the subscription are not impacted unless the report page name is changed."

Mo_'s avatar
Mo_
Advocate I
2 years ago

Thanks for the update! I'm curious if/when they will have it fixed.