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AJ135's avatar
AJ135
Frequent Visitor
2 years ago
Solved

Subscriptions disappared after app update

Hello, here are my stepes to reproduce issue: 1. Create a subscription on report 2. Publish report again without any change 3. Subscription still visible on power bi service 4. Update App 5. Ne...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  AJ135 ,

     

    We have seen on the internal platform that other engineers have reported this issue and submitted it.
    The engineers on the product team are now aware and An the fix is being deployed with no clear ETA at this time.  I will update here if there is any progress, please be patient.

     

    Best regards.
    Community Support Team_Caitlyn

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi AJ135 ,

 

I would like to confirm some details with you.
In your Power BI Service settings, click General>Notifications.
Check if your subscriptions still exist here and make sure their status is on.

 

 

Best regards.
Community Support Team_Caitlyn

 

 

  • AJ135's avatar
    AJ135
    Frequent Visitor
    2 years ago

    Im checking on "Notifications" before and after app update, and is disappeared after app update.