Forum Discussion
Subscription - unable to add users
Hello,
I have scheduled a couple of reports for a couple of staff and this appears to work well. However, when I tried to add another staff email in the Subscribe box in the existing reports. I recieve the following error;
You cannot subscribe free users or groups from a Non Premium workspace <Staff email address>
We don't have Premium, but have Pro. Reading from the doco we should still be able to utilse this feature.
We checked the staff licence in the admin console and all looks good. What else can we check? Is this a bug?
I manage to add other staff successfully and others not. I'm just not sure where else to check.
Many thanks for your help.
Kind Regards,
Leni
7 Replies
- It would appear to me that possibly it is checking if the user has got a Power BI Pro license before allowing them to be added to the subscription?
Thanks Gilbert for your quick response.
We checked and they have in the Admins Portal -> users. It shows that they are powerbi pro users.
We are using office 365, is there some kind of conflict that could occur there?
Is there security that we need to check?
Do the users need to use powerbi for the first time?
Many thanks.
Leni
- The only reason it would not allow you is if you had Row Level Security on the dataset?
