Forum Discussion
ljuggins3194
7 years agoFrequent Visitor
Subscription - unable to add users
Hello, I have scheduled a couple of reports for a couple of staff and this appears to work well. However, when I tried to add another staff email in the Subscribe box in the existing reports. I r...
GilbertQ
7 years agoSuper User
It would appear to me that possibly it is checking if the user has got a Power BI Pro license before allowing them to be added to the subscription?
- ljuggins31947 years agoFrequent Visitor
Thanks Gilbert for your quick response.
We checked and they have in the Admins Portal -> users. It shows that they are powerbi pro users.
We are using office 365, is there some kind of conflict that could occur there?
Is there security that we need to check?
Do the users need to use powerbi for the first time?
Many thanks.
Leni
- GilbertQ7 years agoSuper UserThe only reason it would not allow you is if you had Row Level Security on the dataset?
- ljuggins31947 years agoFrequent Visitor
I don't have a row level security. I'm not familiar in setting that up.
We are also using gateway connection = Data gateway. Could this be contributing to the issue?
Could it be a workspace security?
It still does not make sense, why it would work for some and not in others.
Many thanks again.