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ljuggins3194's avatar
ljuggins3194
Frequent Visitor
7 years ago

Subscription - unable to add emails from same organisation

Hello,   I have scheduled a couple of reports for a couple of staff and this appears to work well.   However, when I tried to add another staff email in the Subscribe box in the existing reports....
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  • ljuggins3194's avatar
    ljuggins3194
    Frequent Visitor
    7 years ago

    Hi Xiaoxin,

     

    Thank you for your reply. We have powerbi pro license. We continued to investigate and we found that the reason the person’s email address could not be selected because she had never gone into the powerbi portal.

    they must have gone in at least once.

    this explains why other accounts can be included in the subscription.

     

    is this the way it should work?

     

    thanks.

    Kind Regars,

     

    leni

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi ljuggins3194 ,

      Yes, some of service need user to activate first. If you direct dispatch license without any login operations, hidden key/value hasn't generated.(these service can't find out correspond key/value to send requests)

      Regards,

      Xiaoxin Sheng

      • ljuggins3194's avatar
        ljuggins3194
        Frequent Visitor
        7 years ago

        Thanks Xiaoxin. Is this by design?

         

        Many thanks.

         

        Kind Regards,

        Leni