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Logitrick
Frequent Visitor

Subscription "Full Report attachment (PDF)" stopped working for premium workspace

Dear Forum!

Users have previously been able to subscribe to my reports and attach the page as a PDF. However, now they get the following error: "Please disable full report attachment or migrate to Premium Gen2 to continue using full report attachment" 
Logitrick_0-1676965937520.png


The workspace is premium and part of the capcity, and the subscritpion to the report is in a app.. What is going on here? Did something change?

 

Some users already have subscriptions for the same report with PDF attached that works, but if they try to create a new one they get the same error. 

 

Logitrick_1-1676966029108.png

 

 

6 REPLIES 6
Logitrick
Frequent Visitor

Anyone? 

I can confirm the same issue.
If the person isn't permissioned to the workspace and only to the App then this error comes up.
Workaround I have found is permissioning them to the workspace. "Viewer" Permission works.

Annoying as I don't want to permission them at all to the workspace, just the app.


roger that, but that fix makes no sense if you have difference audience with different reports.. I dont want everyone to be able to view the reports 

Completely agree.

would much prefer to just permission to the app where it should just work.

 

note: permissioning them to the workspace fixes it at the app level as well.

But causes other issues like bypassing app audiences if they just go to the workspace instead.


only a temporary work around until hopefully Microsoft can fix this

Logitrick
Frequent Visitor

It seems to be related to the app for the workspace.. 

maliaviso
New Member

Community Members - can anyone please answer to the above question?

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