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Dhruvdad
Frequent Visitor

Subscription generating image before Power BI Visuals on the report page loads

We have an issue where the subscription email from Power BI includes an image of the report page before all the visuals in the report page is loaded, causing the image to be partially blank.

 

The issue only has started in the 2 days (11/12/2019).

 

Any suggestions ?Subscription issue.png

1 ACCEPTED SOLUTION
Dhruvdad
Frequent Visitor

A support ticket (119121321000159) was raised with MS Support. A fix for the issue was deployed on 18/12 post which the issue was resolved.

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2 REPLIES 2
Dhruvdad
Frequent Visitor

A support ticket (119121321000159) was raised with MS Support. A fix for the issue was deployed on 18/12 post which the issue was resolved.

v-jayw-msft
Community Support
Community Support

Hi @Dhruvdad ,

 

Please check if the Considerations and troubleshooting section of Subscription helps.

 

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

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