Subscription for map visual does not show data dots

[laernouts]

Hi,

We use the normal map visual in a Power BI report. The data is shown by dots.

We use the 'subscription' function to send a screenshot of the map with data dots to a mail address.

The problem is that from Monday only the empty map is shown in the screenshot and the data dots have disappeared. If we go to the report in the Power BI service it does show the data dots. Only in the screenshot in the mail they are gone and we see only a emty map.

Does anyone have a solution? We have tried to change the settings of the subscription and uploaded the report to the Power BI service again but no result.

[cmontoya88]

Hi, in my case, for the older reports (published at 2020 but updated at 2022) don't send the points in map, but new reports (publish at July 2022) that's ok. The problem is the power bi desktop version when build the report???

[Anonymous · Accepted solution]

Hi  @laernouts 

According to research, a similar issue has been reported internally,(ICM#: 343344031).

I will update here once I get any information.

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[RaphaelFaeh]

This seems to impact multiple users / tenants:

Map not working on email subscription - Microsoft Power BI Community