Forum Discussion
Subscription for email group doesn't work
Hi Krzysztof_Hyla,
to be able to use email subscriptions in Power BI, you need to take into account:
- The person creating the subscription needs to have edit permissions to the report/dashboard, so a Pro license is also required
- Users receiving the email must also have a Pro license, or the workspace must be in Premium capacity
- There is a tenant setting in the Power BI Admin Portal called Email Subscriptions which has to be enabled
- If there are external users in that distribution list, there is an additional setting in the Admin Portal called Invite external users to your organization, which also has to be enabled
Also be aware there are several considerations/limitations:
- Currently, email subscriptions for reports and dashboards using live connection datasets aren't supported when subscribing users other than yourself
- For Power BI apps, you can only create subscriptions for others if you are the owner of the app
HTH.
Okta,
I had a similar issue where the Power BI report subscription worked for individual email addresses but not for a distribution list (DL).
After some digging, I found out that the problem was with the DL settings. Many DLs are set up to block emails from external senders, and since Power BI sends subscription emails from [email protected], they get blocked.
To fix this, you’ll need to reach out to your IT team (or whoever manages the DL) and ask them to allow emails from that Power BI address. Once they do that, the subscription should start working for the DL too.
Hope this helps!
If it worked for you, please mark this post as the solution—it might help others facing the same issue.
Thanks!
This worked for us as well, thanks for the suggestion.