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Angel's avatar
Angel
Resolver III
7 years ago
Solved

Subscription external email

Hi, everyone   I have tested in my organization, It seems suscription can only be applied to users with same domain account.   Is there any way that an external account can subscribe to a report ...
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GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Yes it certainly works for me.

Do you perhaps have RLS enabled on the underlying dataset?

And also can you share externally via the Admin Tenant settings?
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thanks for your response again!

 

I regularly share my reports with external users, and that Admin Tenant setting is set to "on". It's just the subscribing that does not work.

 

The file does not use any RLS.

I'm lost 😞

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    Currently as far as I am aware you cannot subscribe external email addresses.
    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      I know, that's what I knew, but then someone in this thread said they got it to work anyway, and then I replied that I couldn't get it to work using his method. I think you and I were not understanding each other 😛