Forum Discussion

phchu1226's avatar
phchu1226
Helper IV
5 years ago
Solved

Subscription email image display issue

Hi,

I received the subscription email through outlook and I found that there are few error image inside.

What is the reason behind? and how to solve it?

Thank you.

 

 

 

  • phchu1226 

    That's not something you should worry about and it's not related to your report/dashboard. It's just Microsoft Logo image. Please refer to the below screenshot.

     

    Outlook doesn't load images for some sources automatically and you can always change those settings.

    You must be seeing the below options in the same email. under subject line.

    Once you right-click on the banner and click download pictures, it will load the Microsoft logos.

     

    To block or unblock automatic picture download in outlook, follow the below blog.

    Block or unblock automatic picture downloads in email messages - Outlook (microsoft.com)

     

    Did I answer your questions? Give a thumbs up and accept this post as solution!

2 Replies

  • _sfrost's avatar
    _sfrost
    Solution Specialist

    phchu1226 

    That's not something you should worry about and it's not related to your report/dashboard. It's just Microsoft Logo image. Please refer to the below screenshot.

     

    Outlook doesn't load images for some sources automatically and you can always change those settings.

    You must be seeing the below options in the same email. under subject line.

    Once you right-click on the banner and click download pictures, it will load the Microsoft logos.

     

    To block or unblock automatic picture download in outlook, follow the below blog.

    Block or unblock automatic picture downloads in email messages - Outlook (microsoft.com)

     

    Did I answer your questions? Give a thumbs up and accept this post as solution!

  • Thank you so much _sfrost 

    I know this is microsoft logo as I downloaded it too but I just want a better look of the email.