Forum Discussion

mcguija's avatar
mcguija
Helper III
8 years ago

Subscription email delayed

Hi,   I had a Report subscription scheduled to run daily at 9:30am.  It ran succcessfully for several weeks.  Last week there was about 3 days where I did not receive the email or it was delayed se...
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v-piga-msft's avatar
v-piga-msft
Resident Rockstar
8 years ago

Hi mcguija，

 

There should be many factors to caused the delay. It's hard to determine the specific reason of the delay.

 

You could check if your report hit the limitations.

 

In addition, you could create a support ticket here.

 

Best Regards，

Cherry

  • mcguija's avatar
    mcguija
    Helper III
    8 years ago

    Hi Cherry,

     

    I don't believe any of those limitations are my issue, it worked daily for 2 weeks, stoped or was delayed for 3 days and resumed working perfectly.  No changes made from my side.

     

    Perhaps I'll open a ticket.