Forum Discussion
OCBB_SFAFPandA
4 years agoResolver I
Subscribing an email changes when I save it
Hello, When I subscribe an email for subscription and save it, it auto saves an old email for that person. IT said they see nothing wrong, and the person does not have access to the email. Wh...
GilbertQ
4 years agoSuper User
I have seen this happen in the past when the users account details in either Azure Active Directory on On-Prem Active Directory is not configured or updated correctly.
I would chat to your AD Admin to see how they can resolve this for you.
OCBB_SFAFPandA
4 years agoResolver I
Thanks I let them know prior and was told it's working correctly. Just showed the email directories linked to the accounts, hopefully they can resolve it.