Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
BrasilIrelandus
New Member

Subscribe in Power Service doesn't send an email

Hi,

 

Sorry for the vague request but when trying to subscribe to a report in power bi service, I don't receive an email. I clicked on run now but didn't receive anything. 

I've a powerbi pro subscription and the powerbi account also has an exchange licence and can send and receive emails. 

FridgePb01.jpg

 

Thanks for any help. 

3 REPLIES 3
collinq
Super User
Super User

Hi @BrasilIrelandus ,

 

Are you sure that the Microsoft email sending the subscription is not in you "denied email" list in Exchange?  Have you checked your spam folder?  I believe that the email for subscriptions comes from is "no-reply-powerbi@microsoft.com.    

 

Since you don't indicate that you are getting an error message in the test itself in Power BI, then I am thinking that is probably the issue.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




hi @collinq , 

Yeah, I'm already receiving emails from this address,no-reply-powerbi@microsoft.com, for failed data refreshes so I guess it can't be an issue receiving emails from this account. 

Unfortunately I'm not getting an error message. I just get this.

 

FridgePb02.jpg

Hi @BrasilIrelandus ,

 

Do any subscriptions work for anybody?  On any reports?  Do you get subscriptions from other reports?




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




Helpful resources

Announcements
Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

PBI_Carousel_NL_June

Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.

Top Solution Authors