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CarterBR
New Member

Stuck on Loading Your Report

As of this morning (EST), all users are unable to view reports on the Power Bi Web Service. 

The screen is stuck on "Loading your report..." and never loads or provides an error message. I've seen similar comments but I haven't seen a resolution. 

Is there a workaround or fix on our company end or do we need to wait for a Power BI fix? 

 

CarterBR_0-1645634391545.png

 

1 ACCEPTED SOLUTION
Anand24
Super User
Super User

hi @CarterBR ,

This is an issue at the Power BI Services end and the product team seems to be working on it.

Many users are experiencing this issue and some users are not able to Edit/Download files from Services which were doable till now.

 

Go to this link where Microsoft tells its known issues and you will see the issue in Awareness section(right side of screen).

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Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

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LinkedIn

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17 REPLIES 17
christian_dietr
New Member

Experiencing this as of today too. Did not have any issues yesterday. Reports are not loading.

In the Fabric Support Page there is no issue mentioned anymore.

 

Anyone having the same issues?

Facing the same issues, started yesterday but they have gotten worse today. As you have mentioned also, they are not consistent. Some users can open reports without issues, other people have to wait up to 10 minutes.

Once in the report the performance is normal however.

Ours all seem ok today after the fix yesterday. Are you North Europe or another region MS may need to apply the same fix to?

Yeah Northern Europe too, some of us are able to open the reports, some not. It's seems to be a bit random

pursharth
Frequent Visitor

Hi All,

I just checked again and all reports seems to be working now. 

 

planbmedia
Frequent Visitor

Me too but in SA

It takes all day till now, why???

LathaPonnusamy
New Member

We are also facing the same issue across all Dashboards. As per support.fabric.microsoft.com/en-IN/support/ , it was mentioned that -

Service Outage/Degradation

Power BI customers in the North Europe region may experience intermittent issues or slow performance when loading reports. Engineers are investigating the issue and an update will be provided soon.

 

Any one knows how it got resolved last time and what is the ETA for the resolution. 

Thanks in advance!

Latha

Madalina2801
Advocate II
Advocate II

Hi,

 

I've also started to experience this issue today (tenant location North Europe). I checked the Microsoft Fabric Support and Status | Microsoft Fabric but there are no updates.

Does anyone have any news about this issue?

Also North Europe and this issue started for us this morning as well.

 

I've rasied a ticket with MS but nothing yet. 

Microsoft Fabric Support and Status | Microsoft Fabric

They've added an Awareness to the staus page now: 

Awareness

 

"Power BI customers in the North Europe region may experience intermittent issues or slow performance when loading reports. Engineers are investigating the issue and an update will be provided soon."

I have a session with MS tomorrow, will provide an update after that.

P.S. I am in Australia 

pursharth
Frequent Visitor

I am experiencing the same issue. There is nothing in the awareness section or Known issues.

Anonymous
Not applicable

We are also facing this issue today where the screen is stuck on "Loading your report..." 
This issue is only for one specific report. Other reports are opening fine in the Power BI workspace.

 

Anand24
Super User
Super User

hi @CarterBR ,

This is an issue at the Power BI Services end and the product team seems to be working on it.

Many users are experiencing this issue and some users are not able to Edit/Download files from Services which were doable till now.

 

Go to this link where Microsoft tells its known issues and you will see the issue in Awareness section(right side of screen).

PBI_SuperUser_Rank@1x.png  

Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

Proud To Be a Super User !!!
LinkedIn

Some users having the same issue in our organisation. Only affecting some users but preventing access to all reports. 

We are experiencing this problem now. One report got stuck on loading, but all other reports in the same workspace are fine. I published same report to the same workspace with a new name and it works fine too. 

 

Because the report with loading problem has many busniess users, we prefer not to use a new report.

 

Can anybody helps? Is anytihng we can do on our side or Microsoft to do something on PBI Service?

 

Thanks!!

 

YL

dwoolaver
Frequent Visitor

We are expiriencing this as well.  across whole org. 

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