Streaming tiles not updating in real time anymore

[jurgenp]

I've a custom app that pushes rows of data in a streaming dataset. It used to work just fine in the past but since a couple of days the streaming tiles (like a gauge) do not update in realtime any more. When I wait long enough(minutes) or refresh the browser it just works fine. I tried to find what was the cause but no success.

I now just tried to create a streaming dataset in the Power BI Web UI with just 3 fields named f1,f2 and f3 of each data type. Next I took the powershell script from the dataset and pasted it in the PowerShell ISE and ran it. It shows exactly the same behavior as my custom app is already showing for days. The gauges do not update in realtime anymore....

So if even the above example gives me errors, what else can I try ?

Thanks

[Eric_Zhang]

@jurgenp

I don't reproduce the issue, the streaming data tiles shows and changes in real time. Could you give more specific details like fields types in your streaming dataset? Have you enabled the "Historic data analysis" option?

[jurgenp]

Hi Eric,

@Eric_Zhang

I'm still having this issue. When my client app pushes data in, the tiles do not update unless I manually refresh the browser window. The tiles do show the lighting strike icon in their upper left corner to indicate they are real-time tiles.

And 2 minutes ago I did create another dummy streaming dataset with two fields f1(number),f2(datetime). Took the PowerShell and pasted it in PowerShell ISE. Script runs fine but also their the dummy tile on the dashboard does not update automatically.

I did not enable "Historic data analysis". Streaming tiles should update automatically where this option is on or off as far as I know. If you do not enable it, data is just cached in memory for an hour. Which is just fine for our scenario...

One very strange thing is that I did quickly create a Power BI trial using another email address. Did the same thing about creating the dummy streaming dataset and using powershell to push the data it. And it worked.

[Eric_Zhang]

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@jurgenp wrote:

Hi Eric,

@Eric_Zhang

I'm still having this issue. When my client app pushes data in, the tiles do not update unless I manually refresh the browser window. The tiles do show the lighting strike icon in their upper left corner to indicate they are real-time tiles.

And 2 minutes ago I did create another dummy streaming dataset with two fields f1(number),f2(datetime). Took the PowerShell and pasted it in PowerShell ISE. Script runs fine but also their the dummy tile on the dashboard does not update automatically.

I did not enable "Historic data analysis". Streaming tiles should update automatically where this option is on or off as far as I know. If you do not enable it, data is just cached in memory for an hour. Which is just fine for our scenario...

One very strange thing is that I did quickly create a Power BI trial using another email address. Did the same thing about creating the dummy streaming dataset and using powershell to push the data it. And it worked.

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@jurgenp

That's really weird issue. For better support, please submit a Power BI support ticket.